Where
Open a ticket on the Vetra Blueprints product page on GmodStore. We aim to reply within 72 hours, and faster in practice.What to include
Include these, or the first reply will just ask for them.1
What you did, and what happened
Step by step, and what you expected instead.
2
The output of vetra_license_status
From the server console. It prints no secrets.
3
The output of vetra_blueprints_adapter report
If the question is about what Blueprints manages, a Version or an adapter. From the
server console:It carries no player, licence or network data.
4
Your console log
Or the relevant part of it, from the first
[Vetra] line onward. Copied as text rather
than as a screenshot where possible.If the problem is in the interface, the client console (press ~ in game) often has
the useful half.5
Your setup
Your Garry’s Mod version, the map, whether the server is DarkRP, Sandbox or something
else, which addon folders you installed, and whether you renamed any of them.
What never to send
Before you open a ticket
Most problems have a named cause and a named fix:Troubleshooting
The failures people actually hit, with what each one means.
FAQ
The questions asked before buying, answered honestly.